Public Service Customer Advisor – Flexible Hours (Onsite)

Brook Street in Stoke on Trent is hiring a Customer Service Advisor for the Flexible Response Unit. This full onsite role involves supporting various teams with tasks such as handling inbound calls, maintaining case information, and managing documentation. Candidates must have customer service experience, administrative skills, and the ability to thrive in a fast-paced environment.

The position offers flexible working hours and a pay rate starting at £12.86 per hour, increasing after 12 weeks. Ideal candidates will start on 27th July 2026.

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