Technical Delivery Manager

Reports to: Head of Operations Location: Bedford & client locations (Hybrid) Salary: £45,000 to £50,000 per annum (DOE)

Job Purpose

A motivated mid-level Technical Delivery Manager with a solid technical grounding, capable of owning project delivery end-to-end while coordinating resources and communicating confidently across both technical and business teams. This is a hands‑on role suited to someone who can bring the right people together, keep delivery moving, and ensure technical and business teams are aligned throughout.

Main Responsibilities

Project Delivery:

• Own the full delivery lifecycle from initiation through to closure across multiple concurrent projects
• Maintain accurate project plans, risk logs, and status reporting for internal and client‑facing stakeholders
• Run sprint ceremonies or project checkpoints depending on delivery methodology in use
• Proactively manage scope, timeline, and budget — escalating issues early

Technical Facilitation:

• Bring together developers, analysts, architects, and stakeholders to drive decisions and unblock progress
• Facilitate requirements gathering and scoping sessions, ensuring the right voices are in the room and outcomes are clearly captured
• Create the conditions for technical teams to do their best work — removing blockers, resolving ambiguity, and maintaining momentum
• Act as a bridge between technical and non-technical stakeholders, translating effectively in both directions without being the technical authority

Resource Coordination:

• Maintain visibility of team capacity across active delivery projects
• Coordinate task allocation and flag conflicts or overloads to senior management
• Support onboarding of contractors or new team members into live projects

Contribute to growth strategy by:

• Constantly challenging the Status Quo to do things better
• Encouraging and documenting process improvements
• Championing our products to provide excellent after‑care to all customers
• Contribute to building and improving the QA standards at QV
• Enhance knowledge of QA processes through independent and supported learning at QV

Information Security

• Understanding and following the guidelines in the Information Security Policy and Company Handbook

Jobholder Requirements

• 3–5 years of delivery or project management experience in a technology‑led environment
• Demonstrable technical literacy — comfortable reading specs, user stories, and system documentation
• Experience facilitating workshops, scoping sessions, and cross‑functional meetings
• Experience with both agile and structured (waterfall/hybrid) delivery approaches
• Proven ability to manage stakeholders at multiple levels
• Strong organisational skills with attention to detail under pressure
• Self‑starter who takes ownership without waiting to be directed

Technical Skills – Desirable

• Background in a technical discipline (development, QA, business analysis, or systems)
• Familiarity with tools such as Jira, Confluence, Azure DevOps, or MS Project
• PRINCE2 Foundation/Practitioner or equivalent agile certification
• Exposure to vendor or third‑party resource management
• Clear communicator who can adapt their style for technical and non‑technical audiences
• Natural facilitator who draws out the best in a room rather than dominating it
• Collaborative team player who builds trust quickly across disciplines
• Pragmatic problem‑solver — finds a way through rather than around
• Calm under pressure and adaptable to changing priorities
• Proactive in identifying risks and escalating issues before they become problems
• Committed to delivering quality outcomes for the business and its customers

What You’ll Gain

This role offers excellent development opportunities:

• Broad exposure to all aspects of running a SaaS business – not just your function
• Real influence – in a growing company, your voice and ideas genuinely shape how we work
• Hands‑on SaaS experience in a fast‑growing fintech with diverse customers
• Mentorship from experienced leadership team
• Industry expertise in automotive and asset finance technology
• Visibility – direct access to senior leadership and involvement in strategic discussions
• Professional development through £1,000 annual training budget

What We Offer

• Pension with NEST
• 25 days holiday + bank holidays
• Hybrid working environment (Bedford office and remote flexibility)
• Technology package: MacBook and AirPods Pro, plus any equipment needed for effective home working
• £1,000 annual training budget for courses, certifications, and professional development
• Quarterly company socials and team events
• Volunteering opportunities for our chosen charity
• Inclusive, collaborative culture where everyone’s contribution is valued and visible

Who Thrives at QV Systems

You’ll love working here if you:

• Want to make a real impact and see the direct results of your work
• Enjoy variety and the opportunity to get involved across the business
• Prefer collaboration and open communication over hierarchy and silos
• Are energised by growth and building something rather than maintaining the status quo
• Value being part of a close-knit team where everyone knows and supports each other

This might not be the right fit if you:

• Prefer highly structured roles with rigid boundaries
• Want to focus narrowly on one specific area without broader involvement
• Need constant direction and aren’t comfortable with autonomy
• Prefer corporate environments with extensive resources and support structures

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