Within our fast‑paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, supporting effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, running an exceptional front‑of‑house operation, to supporting the General Manager in delivering centre goals and financial targets.
Responsibilities
- Coach and mentor the team, running an exceptional front‑of‑house operation.
- Support the General Manager in delivering centre goals and financial targets.
- Guarantee that the centre maintains the best standards of service and safety.
- Provide overall operational leadership and ensure a fun, safe environment for customers.
Qualifications
- Management experience, ideally within the leisure, hospitality or retail industry.
- Passion for customer service.
- Evidence of inspiring and developing large teams.
- Willingness to work nights and weekends.
- Desire for success.
Benefits
- Opportunity to earn an extra £1 per hour, paid monthly as part of a bonus scheme.
- Centre outperformance bonus.
- 40‑hour contract plus additional pay for extra shifts.
- 50% off food when working.
- Optional pension plan.
- 28 days holiday plus additional days with length of service.
- Access to in‑house Centre Manager in Training programme and apprenticeships.
- Free game vouchers every month.
- 30% discount off food and drink for you and up to five friends.
- Access to Team Member Support Programme including counselling, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Healthcare cash plan.
- Financial long‑service awards.
- £15 donation to the dedicated charity partner when you complete your induction.
- Enhanced maternity, paternity, adoption and shared parental leave benefits.
Diversity and Inclusion
We value diversity and inclusion, and we are committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued, and we believe that a diverse and inclusive workplace makes us a more relevant, competitive and resilient company.
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