Assistant Manager

Job Summary

We are seeking a motivated and dynamic Assistant Manager to support the daily operations of our restaurant. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As an Assistant Manager, you will play a crucial role in managing team performance, driving sales, and ensuring that our store runs smoothly and efficiently.

Salary will be £45,000 Gross per year plus Bonus Scheme.

Responsibilities

• Assist the Store Manager in overseeing daily operations and achieving sales targets.
• Manage and motivate team members to deliver outstanding customer service.
• Communicate effectively with staff and customers to foster a positive shopping experience.
• Train new employees on company policies, procedures, and best practices.
• Handle administrative tasks such as inventory management, scheduling, and reporting.
• Sell products by understanding customer needs and providing tailored solutions.
• Ensure compliance with health and safety regulations within the store environment.
• Resolve customer complaints in a professional manner to maintain satisfaction.

Skills

• Bilingual or multilingual abilities are advantageous for effective communication with diverse customers.
• Strong team management skills to lead and inspire staff towards achieving common goals.
• Excellent time management skills to prioritise tasks effectively in a fast‑paced environment.
• Proven leadership qualities to guide the team and enhance overall performance.
• Retail management experience is preferred to understand the intricacies of store operations.
• Administrative skills to manage paperwork and operational processes efficiently.

Qualifications & Employment Details

• Experience: Required
• Languages: English – Advanced
• Employment: Full‑time
• Schedule: Monday to Sunday – 2 days off
• Salary: £45,000 – £46,000 yearly
• Benefits: Incentives and Bonus scheme
• Starting time: Immediate start!

About the Company

Reitano’s Food comprises Osteria Romana, Osteria Napoletana, Santo Mare, Osteria Fiorentina, and Nonna Mamma restaurants.

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