Customer Analytics & Insights Manager

Overview

At Domino’s, your skills, ideas and judgement really matter. As our Customer & Consumer Analytics Manager, you’ll play a key role in how we understand customers, spot opportunities and turn insight into action across the business. You’ll help shape decisions, guide a team, and improve how we use data to deliver a better experience for customers and stronger performance across the UK & Ireland.

What You’ll Bring

• Strong SQL skills and experience working with large datasets.
• Experience building dashboards and reporting in tools such as Power BI, Tableau or similar.
• A background in customer, consumer or commercial analytics, ideally in an e-commerce or digitally led environment.
• Experience managing or mentoring people, with the confidence to set priorities, coach others and maintain high standards.
• The ability to communicate complex insight clearly to both technical and non-technical audiences.

What You’ll Be Doing

• Lead customer, consumer and market insight across the UK & Ireland business, turning findings into actionable recommendations for Marketing, Digital, Product and Operations.
• Own SQL‑led analysis, customer segmentation, behavioural modelling and dashboard development, helping senior stakeholders track performance and spot opportunities earlier.
• Manage and develop a team of analysts, setting priorities, coaching great work and building a culture of curiosity, evidence‑based thinking and analytical quality.

How We Will Support You

• A clear induction and support from your manager and team, so you can quickly get to grips with the role, the priorities and how your work connects to the bigger picture.
• Opportunities to deepen your expertise, build leadership capability and grow your career in a role with real visibility across the business.
• The space to shape how insight is delivered, improve ways of working, and bring forward ideas that help us make better decisions.
• Recognition for great work, whether that’s everyday appreciation or bigger moments through our Domi Awards.

#J-18808-Ljbffr…