Job Req Number: 120083Time Type: Full Time
Location: HeathrowWorking days: Monday to Friday
Main Purpose of the role
DSV is recruiting for a Freight forwarding specialist to provide an efficient and proactive service to all key account customers, overseas and related service providers. You will be dealing with all aspects of export operation as well as managing customer expectations and continuous improvements.
What will you be doing?
- Receive bookings from our customer and process bookings in line with KPI requirements and meet customers’ expectations.
- Communicate with internal/external customers to ensure they are kept up to date in all stages and build relationships by providing excellent service.
- Collaborate with internal teams to create value-added service offerings for strategic accounts.
About You
- Be a brilliant communicator.
- Have data entry skills.
- Have a good understanding of operational requirements relating to Air Export Bookings.
- Have good customer service skills.
- Excellent organisational skills and the ability to prioritise and manage high workloads in challenging situations and meet deadlines.
Benefits
Competitive Salary Package and an opportunity to be part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
- Enhanced Annual Leave Entitlement from your start, increasing with length of service.
- Salary Sacrifice Cycle Scheme.
- Employee counselling for support with physical and mental wellbeing.
- Company pension (including life cover and critical illness cover).
Next Steps
If this sounds like the next step for you, please apply with your CV without delay. All successful candidates will undergo necessary right-to-work checks, and certain sites require five years’ worth of referencing and criminal record checks. We do not accept CV details from recruitment agencies unless DSV has engaged directly with them beforehand.
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