ServiceNow ITSM Improvement Consultant

Company: TEKsystems
Apply for the ServiceNow ITSM Improvement Consultant
Location: Birmingham
Job Description:

TEKsystems is looking for an ITSM & ServiceNow Improvement Consultant to uplift IT Service Management for Legal IT SaaS services in Birmingham. You will collaborate with the Legal IT Platform Lead to enhance incident readiness and ensure process consistency, working on practical artefacts and improvement specifications.

Candidates should possess solid experience in IT Service Management, particularly in legal frameworks, and be capable of leading incident exercises and creating service packs. The role is contract-based, with rates between £350 and £425 daily.

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Posted: July 7th, 2026