Individual Giving Officer
We are looking for an Individual Giving Officer to join an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme.
Position: 000022 Individual Giving Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work‑related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £35,600 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 19 July 2026
The Role
Working alongside other officers, you will report to either the Individual Giving Lead responsible for cause‑related products or the Individual Giving Lead responsible for gaming products. Due to the demands of the role we are looking for someone with a willingness to work flexibly with regard to working patterns when required, to support the needs of the team and the ongoing success of the programme.
- Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies).
- Helping deliver on multi‑million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
- Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
- Comfortable with figures and spreadsheets, as you’ll be diving into the data and managing campaign costs.
- Responsible for maintaining and reporting accurate campaign results and reviews.
- Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
- Ensuring campaigns are fully compliant at all times.
About You
- Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
- Is fantastic at organising and prioritising a busy workload and knowledgeable of project management. Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
- Loves data and insight and enjoys applying that insight to campaign testing.
- Is a great all‑round communicator, with both internal and external audiences.
Applications
Please submit your CV (including details of your current address) and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement and in the main body of your email when applying for the role.
Disability Confident employer – we provide flexible working, reasonable adjustments and access to work. If you have questions or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you can contribute your best in a way that meets your needs.
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