Dr. Martens is more than a brand – it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.
At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words – they’re how we turn passion into progress.
WHERE YOU SIT
As our E‑commerce Production Manager, you’ll be part of the Creative Production team working closely with brilliant people across the business and reporting into Head of Production. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers – today and tomorrow.
WHERE YOU CONTRIBUTE
This role ensures that e‑commerce assets are accurate, premium, on‑brand and delivered on time to support global DTC performance. Acting as the operational lead for e‑commerce production, the role owns workflow management, shoot scheduling, team coordination, resource planning, budget management, asset readiness and adherence to global standards. The E‑Com Production Manager partners closely with Digital Trading, Product, Merchandising, Creative, Copywriting and regional teams to ensure e‑commerce content aligns to launch calendars, product priorities and commercial objectives. By driving operational excellence, efficiency and brand‑guidelines accuracy, this role directly contributes to digital KPIs—including conversion, product engagement, content quality and speed‑to‑site.
Core Accountabilities
- End‑to‑End Production Leadership: Own e‑commerce content production workflow, ensuring timely, accurate delivery aligned to brand and commercial goals
- Shoot Planning & Team Coordination: Manage shoot schedules and oversee in‑house and freelance teams to maximise studio output
- Resource & Budget Management: Forecast capacity, secure freelance support, and track budgets to meet seasonal demand
- Quality & Process Excellence: Lead quality control and continuously optimise workflows for efficiency, consistency, and asset standards
- Cross‑Functional Delivery & Performance: Align with key stakeholders, ensure asset readiness and delivery, and track KPIs to drive continuous improvement and innovation
Key Skills & Capabilities
- Production & Workflow Expertise: Strong background leading e‑commerce/content production with deep knowledge of studio workflows, photography processes, and asset pipelines
- Project & Delivery Management: Proven ability to manage multiple shoots and deadlines with strong time management and prioritisation
- Quality & Detail Focus: High attention to detail across asset QC, product accuracy, and technical specifications
- Stakeholder Communication & Team Leadership: Effective cross‑functional collaborator with experience guiding and developing in‑house and freelance teams
- Commercial & Process Mindset: Understands e‑commerce performance drivers, with a strong focus on scalable processes, problem‑solving, and continuous improvement
WHAT’S IN IT FOR YOU?
- Hybrid working
- Welcome free pair of Docs
- ‘Buy as you Earn’ Share scheme
- 65% off all Docs
- 50% off Accessories
- Pension Scheme through Aviva
- Life Assurance
- 25 Days Annual Leave + Bank Holidays
- Private healthcare
- 2 paid volunteer days per year
READY TO FILL YOUR BOOTS?
If you’re excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality – we’d love to hear from you.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
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