This is a rare opportunity to take on a senior operational leadership role within a well-established and highly valued Specialist Perinatal Service supporting women, babies, and families across Greater Manchester. As Operational Manager, you will play a central role in leading a complex and developing service, with responsibility for operational delivery, service performance, workforce leadership, quality, governance, and ongoing improvement. This is a role with real influence, offering the opportunity to shape how care is delivered across the pathway and to make a meaningful difference to the experience and outcomes of women and families at a critical time in their lives. We are looking for a visible, credible, and forward-thinking leader who can bring energy, sound judgement, and strong operational grip to a specialist service working across organisational and professional boundaries. You will work alongside experienced clinical leaders and system partners, supporting high standards of care while driving service development in line with local priorities and national policy. This post will suit someone who is motivated by improvement, confident working in complexity, and committed to leading compassionate, high-quality services for women and families.
Main duties of the job
- Lead the operational delivery of the Specialist Perinatal Service across Greater Manchester.
- Drive high standards of quality, safety, performance, and governance.
- Provide visible leadership to multidisciplinary teams, supporting staff and service delivery.
- Work in partnership with clinical leaders and wider system partners to strengthen pathways and improve outcomes.Lead service improvement and development in line with local priorities and national policy.
- Use data and performance insight to monitor delivery and inform improvement.
- Provide senior operational oversight, including participation in the on-call rota.
Job responsibilities
Communication and Relationship Management
- Working across MDTs, stakeholders, and system partners
- Representing the service externally
Service Management
- Day-to-day operational leadership
- Performance management and KPIs
- Staffing, recruitment, and workforce oversight
Clinical Governance and Quality
- CPA, MCA, MHA compliance
- Audit, learning, and quality improvement
Service Improvement and Development
- Leading change and transformation
- Aligning services to national policy and local priorities
Financial and Resource Management
- Budget oversight and resource use
Human Resources
- Managing HR issues and complex staff matters
Service User and Carer Involvement
- Embedding service user voice and co-production
Training and Development
- Ensuring supervision, appraisal, and training compliance
Person Specification
Qualification and training
- Qualified RMN, OT, SW
- Educated to master’s level (or equivalent) in a relevant area. Management/Leadership qualification.
Experience and knowledge
- Demonstrable experience as a senior clinical practitioner in mental health. Management and/or leadership of mental health services.
knowledge and skills
- Ability to contribute to strategic planning.
- project management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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