Safe Haven Team Lead – 13 hours per week (Wed/ Thurs)

Contract & Remuneration

• Contract Type: Permanent
• Location: Aylesbury, with flexibility to travel to High Wycombe as needed.
• Salary: £29,795 FTE plus enhanced hours payment of 30% on top of normal hourly rate for hours worked between 11pm-12am. This calculates as an actual payment of £10,951.67 including the enhanced hours based on the hours below.
• Hours: 13hrs per week – Wednesday & Thursday, 6pm – 12am, and 2 hrs admin time (13 total hours).

About Us

Buckinghamshire Mind is an independent charity providing trusted mental health services to our communities. We are affiliated with national Mind and are part of a network of over 100 Local Minds. We promote wellbeing and recovery; we prevent mental ill health; we offer talking therapies and we provide support in times of crisis.

Key Responsibilities

• To provide vision and high‑quality line management, support, and supervision to the staff team, in addition to working collaboratively as part of the Buckinghamshire Mind Operational Management Team.
• To provide a warm and welcoming environment for people facing out‑of‑hours mental health crisis as a calming alternative to emergency departments.
• To raise service user awareness of alternative mental health services appropriate to personal need and increase the independence and self‑management skills of those people accessing the service.

Ideal Candidate

• Proven ability to lead, support, supervise, and motivate staff; manage workload effectively; work collaboratively while taking initiative and maintaining professional boundaries.
• Ability to respond calmly and effectively to emotional crises, high‑risk situations, de‑escalation, safety planning, and suicide prevention.
• Skilled in supporting people with mental health difficulties to build independence, develop self‑management strategies, and make positive change, with a consistently respectful and hopeful attitude.
• Demonstrated ability to develop and deliver high‑quality services and build positive, constructive relationships with external agencies and partners.
• Excellent communication and relationship‑building skills; commitment to confidentiality, equal opportunities, diversity, and alignment with the aims and values of Buckinghamshire Mind.

Benefits and Support

We are an Equal Opportunities employer, offering full training and development opportunities and a supportive environment to make a tangible difference in the community.

EEO Statement

Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community including those with lived‑experience of poor mental health.

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