Receptionist & Administrative Assistant / Harley Street Private Practice
Our clientis high end private medical practice in Harley Street with clinics across the City and West End. They are a small, friendly and brilliant team and their client based is HWNIs and corporate clients withhigh standards. They are now looking for a new team member to join them as a receptionist and administrator. Once trainedup, you will work across their clinic locations 5 days per week and alternate with the admin team on a rota system. Consequentlyits important they hire someone confident and can work autonomously and has excellent communicationsskills:
Day to day duties will include but not be limited to:
- Answering calls and handling enquires
- Meeting and greeting patients
- Managing the diary for patient appointments and follow ups
- Coordinating patients’ pre appointment checks where needed, i.e urine samples
- Taking payments
- Ensuring the doctor’s rooms are turnover and ready between clinics
- Managing the stock for the doctor’s rooms
- Overseeing the scanning and storage of key documents
- Monitoring and updating the CRM system (Semble) with patient notes and letters
The ideal person will have at least 6 months + experience in admin, customer service or hospitality and possess strong client-facing skills and have excellent attention to detail when it comes to administration and be very thorough. Someone who is confident and can work independently in time is key. Precious medical experience is a bonus but not essential. They are a really lovely team and very welcoming.
Key Qualities
- Attention to detail
- Discretion and confidentiality is key
- Friendly demeanour
- Good time management
- Ability to work independently once trained
- Experience with CRMs and proficiency in MS Office
Salary: £30k
Benefits: Private Healthcare after 1 years employment, Gym membership, Subsidized lunches, Pension, Holiday 20 days holiday, with bank holidays on top and a day off for Christmas Shopping
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