Company: Macfarlane Packaging
Location:
Job Description:
Macfarlane Packaging in the United Kingdom is seeking a Senior IT Support Analyst to join their IT team in a hybrid role. This position is pivotal in enhancing the helpdesk function with investments in advanced AI tooling like Freshservice Freddy AI and Microsoft Copilot.
The ideal candidate will have over 3 years of IT support experience, strong knowledge of Microsoft 365, and the capability to manage day-to-day helpdesk operations. Benefits include a competitive salary, hybrid working arrangements, and professional development support.
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Posted: July 7th, 2026