Overview
This role is to provide effective operational management, coordination and supervision of the Adult Social Care Operational Support Team, interns, work placements, T-level course placements and apprentices, and accompanying digital resources. You will lead by example in delivering high quality and high performing service provision and resource management, ensuring that all relevant service standards and regulations are met.
All About Our Team
You will be working in the Service Improvement and Development Team of the Adult Services and Communities Directorate within the council, a small but busy department, and will oversee the business resource provision across the Adults Team.
All About You
You will be an experienced team manager with a positive, competent and approachable management and leadership style, enabling you to build and sustain a productive and cohesive team while identifying and delivering service efficiencies and improvements.
You will have excellent communication and interpersonal skills with the ability to maintain effective working relationships with the team, customers and key stakeholders.
A high standard of literacy, numeracy and accuracy is required alongside a thorough knowledge and understanding of general office procedures, systems and practices, including case management system processes. Knowledge of a relevant ASC system and the Mosaic Adult Social Care Case Management System would be an advantage.
Benefits
- Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
- Buy up to 10 days additional annual leave (pro‑rate)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to our equality, diversity and inclusion network
- Opportunities to receive Employee Recognition Awards
Our Commitments
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are a person who has or considers yourself to have a disability and you require reasonable adjustments to the application or interview process, please contact pccrecruitment@peterborough.gov.uk.
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
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