AI Product Lead

About the Role

Level: 5 Department: Chief Data Office Location: London or Southampton Contract type: PermanentThe AI Product Lead sits within COO and reports directly to the Head of AI. The role plays a pivotal part in shaping, delivering, and governing AI products across Quilter, ensuring alignment to business priorities, regulatory expectations, and responsible AI standards.

Key Responsibilities

• AI Product Strategy & Roadmap – Define and own the AI product vision, roadmap, and prioritisation of use cases aligned to business value and strategic objectives. Translate business needs into clear AI problem statements and delivery plans.
• Project & Delivery Management – Lead end‑to‑end delivery of AI products using agile methodologies and ensure delivery milestones, dependencies, and risks are effectively managed to drive timely and high‑quality outcomes.
• Value Realisation & Adoption – Track product performance, business impact, and user adoption. Ensure AI solutions deliver measurable outcomes and continuously evolve based on feedback and performance metrics.
• AI Governance & Responsible AI Alignment – Collaborate closely with AI Governance, Risk, Legal, and Compliance teams to ensure all AI products adhere to Quilter’s AI governance framework.
• Model Risk & Evaluation Oversight – Ensure robust evaluation frameworks are applied across ML and GenAI solutions, including accuracy, fairness, bias, explainability, and hallucination monitoring. Support model validation prior to production deployment.
• Stakeholder Engagement & Leadership – Build strong, collaborative relationships across business units, technology, and senior stakeholders. Act as a trusted advisor, ensuring alignment, transparency, and effective communication throughout the product lifecycle.
• Cross‑Functional Collaboration – Work closely with AI Scientists, Engineers, Product Owners, and business SMEs to ensure seamless delivery of AI solutions across the AI development lifecycle.
• Leadership & Team Contribution – Lead and mentor team members where appropriate, fostering a high‑performance, collaborative, and delivery‑focused culture.
• Third‑Party Vendor Assessment & Due Diligence – Provide technical and product leadership input into the evaluation of AI vendors and external solutions. Support due diligence, risk assessment, and alignment to Quilter’s standards for secure and responsible AI adoption.

Qualifications

• Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Engineering, Business, or similar).
• Advanced degree (MSc/PhD in AI, Data Science, or related field) is advantageous but not required.
• Certifications in AI/ML, Product Management, or Agile Delivery (e.g., Scrum, SAFe) are advantageous.

Experience

• Proven experience in AI Product Management, AI Delivery Lead, or similar roles.
• Demonstrated success delivering AI/ML or GenAI products from concept to production.
• Strong experience in Agile project delivery and backlog prioritisation using JIRA or similar tools.
• Experience working within regulated industries (financial services preferred).
• Experience contributing to AI governance, model validation, and risk management processes.
• Experience evaluating and onboarding third‑party AI vendors and solutions.

Skills

• Strong strategic thinking with the ability to balance innovation, delivery, and risk.
• Excellent project management, planning, and organisational skills.
• Strong stakeholder management and influencing capability across all levels.
• Excellent communication and presentation skills, including executive‑level engagement.
• Ability to translate complex AI concepts into clear, business‑driven outcomes.
• Collaborative, proactive, and delivery‑focused mindset.

Core Benefits

• Holiday: 182 hours (26 days).
• Quilter Incentive Scheme – All employees are eligible to participate, incentivising business performance and contribution.
• Pension Scheme – A non‑contributory company pension scheme that can be boosted through personal contributions.
• Private Medical Insurance – Single cover as standard with options to increase cover to include partner or children.
• Life Assurance – 4x your salary.
• Income Protection – 75% of salary, less state benefits, payable after 26 weeks of absence.
• Healthcare Cash Plan – Jersey employees only.

Equal Opportunity & Inclusion

We are committed to treating all our job applicants fairly and with respect. Our people come from all kinds of backgrounds and have a wide range of expertise, so we welcome your application regardless of your beliefs, culture, gender identity, ethnicity, sexual orientation and or disability. Please contact the talent acquisition team if you need any reasonable adjustments made to the recruitment process, require information in an alternative format or have any questions around accessibility – we will try our very best to accommodate.

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