Graduate Customer Service Specialist

Do you have strong communication and client relation skills? Are you a recent graduate or looking to get experience in customer service before your final year of study? Would you consider yourself to be organised and great with following processes? If so, we are currently looking for a Graduate Customer Contact Specialist to support within a small team for a global medical device company. You would be providing Customer support to ensure all needs are met and resolutions reached efficiently and effectively.

Role details

• Job Title: Graduate Customer Contact Specialist
• Work Location: Abingdon
• Contract position
• Start Date: ASAP
• Salary: £15 per hour
• Hours: 9AM – 5PM (Mon – Fri)

Duties and Responsibilities

• Managing customer queries via multiple communication channels
• Organising service bookings for occupational health services
• Coordination of clinics, managing schedules, and appointments
• Liaising with suppliers to ensure clinics run successfully
• Administrative support

Person Specification

• Experience within customer service, preferably in appointment scheduling or support
• IT literate with a good working knowledge of Word, Excel & Outlook
• Organised with the ability to prioritise workload effectively

If this sounds like the role for you, please don’t hesitate to apply today!

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