Global Product Manufacturing Lead, Booking Services- SVP

SVP, Global Product Manufacturing Lead – Booking Services

The Global Core Trade Product Manufacturing team focuses on defining and implementing the target operating model for Core Trade, modernizing processes, and technology to deliver superior client experiences and risk management.

Key Responsibilities

Product Innovation, Simplification & Value Creation

• Define the future operating model for Core Trade financial products to improve profitability and simplify customer demands.
• Identify opportunities to build new products and modernize infrastructure by standardizing complex processes.
• Drive strategic capital management objectives, including significant contributions to Risk-Weighted Asset (RWA) reduction.
• Measure performance against industry peers to ensure our offerings remain best‑in‑class.

Operational Excellence & Efficiency

• Define and implement Target Operating Models (TOM) for Core Trade products.
• Continuously drive productivity enhancements and improve operational efficiency ratios.
• Lead initiatives to streamline and automate processes, reducing manual touchpoints and operational risk.

Payments & Transaction Processing

• Drive Straight Through Processing (STP) initiatives for payments to increase speed and accuracy.
• Develop and implement advanced Auto-Reconciliation and Settlement capabilities.
• Integrate innovative FX solutions to enhance product offerings and client value.

Financial Impact & Governance

• Actively contribute to and lead initiatives focused on Risk-Weighted Asset (RWA) reduction.
• Define, monitor, and report on KPIs and OKRs to measure product success and control effectiveness.
• Establish robust metrics, analytics, and reporting mechanisms to provide real‑time insights on control performance and risk exposure to senior management.

Credit Consumption Process Redesign

• Lead the Helios Credit Consumption for Core Trade globally, ensuring adequate data quality and upstream/downstream linkages, and efficient risk management.

Accounting Framework

• Operate at the intersection of product strategy, technology, finance, and operations to design, develop, and implement automated accounting and control solutions.
• Ensure new solutions enhance efficiency, reduce operational risk, and ensure full compliance with regulatory and internal accounting standards.

Qualifications & Requirements

• Extensive experience in Trade Finance, Transaction Banking, or a related product management or manufacturing role.
• Strong understanding of core trade finance products, end-to-end operational processes, and associated systems; familiarity with Citi’s policies is highly advantageous.
• Proven track record of managing and delivering large‑scale, complex projects, including both technology and non‑technology initiatives.
• Bachelor’s degree required; an MBA or other advanced degree preferred.

Role Type: Full time

Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

To apply and for more information on accessibility accommodations, view Citi’s EEO Policy Statement.

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