Assistant Manager

You will receive a thorough induction to set you up for success and fully train you across all areas of the busy centre: lanes, bar and diner, and amusements. In our fast‑paced, dynamic environment you will support the effective operation of the business, inject fun and positivity into the team, and enhance the customer journey.

Responsibilities

• Coach and mentor the team and run an exceptional front‑of‑house operation.
• Support the General Manager with back‑of‑house responsibilities, helping to deliver centre goals and financial targets.
• Ensure the centre maintains the best standards and service in the industry, providing a safe and fun environment for customers.

Qualifications

• Highly motivated and engaging manager.
• Management experience, ideally within leisure, hospitality, or retail.
• Passion for customer service.
• Evidence of inspiring and developing large teams.
• Willingness to work nights and weekends.
• Desire for success.

Benefits

• Opportunity to earn an extra £1 per hour, paid monthly as part of a bonus scheme.
• Opportunity to earn a centre outperformance bonus.
• 40‑hour contract with additional pay for extra shifts worked.
• 50% off food when working.
• Optional pension plan.
• 28 days holiday plus additional days based on length of service.
• Access to the in‑house Centre Manager in Training programme and apprenticeships.
• Free games vouchers each month.
• 30% discount on food and drink for you and up to five friends.
• Access to the Team Member Support Programme, including counselling, life coaching, computerised CBT, and Mental Health First Aiders.
• Opportunity to join a healthcare cash plan.
• Financial long‑service awards.
• £15 donation to a dedicated charity partner upon completion of induction.
• Enhanced maternity, paternity, adoption, and shared parental leave benefits.

Equal Opportunity Statement

At Hollywood Bowl Group, we value diversity and inclusion and are committed to creating a working environment that promotes equal opportunities. Individual differences and contributions of all employees are recognised and valued, and we believe that a diverse and inclusive workplace makes us more relevant, competitive, and resilient.

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