By joining Sedgwick, you’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Job Location
Shrewsbury
Job Type
Permanent
Remuneration
Competitive salary taking into account skills, experience and qualifications
About the role
As a Claims Technician in our Agriculture and Rural Network (ARN) team, you will manage Agricultural and Livestock claims from the initial report through to settlement. You will take ownership of each claim, making decisions and working closely with Clients to find the best outcome for the customer. You will benefit from access to advanced digital tools, including video technology, which will help you assess properties remotely and collaborate with suppliers during the claims process. Your main responsibilities will include being the single point of contact for customers, managing claims and related information, and controlling costs and payments. You will be expected to deliver high technical standards, working with our Clients, while keeping the customer experience at the forefront.
We are looking for someone who is a strong communicator, fluent in French (desirable, but not essential), self-motivated, and well-organised. You should be flexible, open to change, and enthusiastic about using industry-leading technology.
Skills you will have when you apply
- Experience in managing claims across multiple clients. Previous experience in a claims environment is essential. This can be from any type of insurance property claims.
- Excellent communication skills: You will interact with policyholders, insurers, contractors, and other stakeholders. You’ll need to explain complex details clearly and negotiate fair settlements for all parties involved.
- Qualifications: Chartered Institute of Loss Adjusters’ Cert CILA qualification is an advantage but not essential.
Skills that will be developed once working
- We will provide all the Sedgwick specific training you need to thrive in this role
- We can support you with professional qualifications and development.
What we’ll give you for this role
Remuneration & more
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
Health & support
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Wellbeing and digital GP apps
- Group Income Protection
Other Benefits
- Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
- Discounts on various products and services
Equal Opportunity
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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