Cleaning Manager / Supervisor (Hands-On)

Job Overview

Cleaning Manager/Supervisor responsible for leading the cleaning team across two buildings, ensuring high cleanliness standards during the Friday–Tuesday shift (6 am – 9 am). The role requires active participation in cleaning tasks, team supervision, and travel between both sites.

Working Pattern

Friday to Tuesday, 6 am – 9 am.

Main Duties and Responsibilities

• Team Leadership: Supervise, motivate and support cleaners to maintain high standards of cleanliness across both sites.
• Hands‑On Support: Actively participate in cleaning duties during busy periods or to cover absences.
• Training & Development: Provide on‑the‑job training in cleaning techniques, Health & Safety, colour coding and prioritisation.
• Scheduling & Coordination: Manage rotas, shift patterns and daily task allocation to ensure efficient coverage.
• Quality Assurance: Conduct regular inspections and audits to maintain service standards and address issues promptly.
• Communication: Serve as main point of contact between cleaners and management, raising and closing help‑desk jobs.
• Supplies & Equipment: Monitor stock levels, place orders and ensure proper usage of cleaning materials and equipment.
• Site Oversight: Travel between the two buildings to oversee operations, support staff and ensure consistency of service delivery.
• Event Support: Organise cleaning staff for events, coordinating with catering teams to align cleaning with event schedules and food service requirements.
• Issue Reporting: Identify and report maintenance or operational issues to the on‑site engineer for timely resolution.

Health and Safety Accountabilities

• Participate in communication activities with staff on health and safety matters to promote a proactive approach.
• Ensure the OCS safety image is reflected positively through your actions and those of your colleagues.
• Adhere to all Health & Safety regulations and maintain required records for due‑diligence compliance.
• Ensure teams are properly trained to competently carry out their duties and acknowledge personal responsibility for health and safety.
• Ensure all work activities are properly managed and supervised.
• Build and promote an open “just culture” for safety that encourages open reporting.
• Comply with the company’s Near‑Miss and Accident Reporting procedure.
• Coordinate and implement health and safety matters, including regular meetings with OCS and C&W Facilities.

Person Specification

Essential

• Previous experience in cleaning and team supervision.
• Willingness to perform cleaning duties alongside the team.
• Strong understanding of Health & Safety and colour coding systems.
• Ability to prioritise tasks and manage time effectively.
• Good communication and interpersonal skills.
• Reliable, flexible and approachable.
• Ability to travel between sites as required.

Desirable

• Experience in training staff.
• Basic IT skills for scheduling and reporting.
• Multilingual abilities.

Equal Opportunities

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

#J-18808-Ljbffr…