Role Overview
We are looking for a skilled and motivated Field Engineer to join Claritel. This hands‑on role involves delivering IT and telecoms installations, maintenance, and support across a wide range of client environments, acting as the face of the business on‑site. The role also includes office‑based project work and additional support to the service desk.
Key Responsibilities
- Install and test structured cabling (Cat5e, Cat6, Cat6a, fibre)
- Deploy IT and telecoms equipment (computers, network, Wi‑Fi, VoIP)
- Build out cabinets/racks and ensure professional cable management
- Conduct site surveys and recommend improvements
- Diagnose and resolve on‑site technical issues
- Support installations, upgrades, and relocations
- Communicate clearly with clients and provide excellent service
Required Skills & Experience
- Strong technical knowledge of IT, networking, and cabling
- Excellent problem‑solving skills
- Ability to work independently
- Strong communication and customer‑service skills
- High attention to detail
Desirable Experience
- Field engineering and cabling experience
- Experience within an MSP background
- Strong Windows, networking, and VoIP knowledge
- Exposure to cybersecurity and best practices
Additional Requirements
- Full clean UK driving licence
- Clean DBS check
- Willingness to travel and work flexible hours
About Claritel
Claritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium‑sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients’ needs. With over 10% year‑on‑year growth for several years, we are on an exciting trajectory and have ambitious plans to continue this momentum. We work with a diverse client base across multiple sectors, helping them grow, increase efficiency and reduce risk through technology. Our success is driven by our people, a team that is passionate, committed and dedicated to delivering an exceptional experience.
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