Overview
Our Castle Donington Distribution Centre is fast, flexible, agile and evolving to support the growth of our online business. As we increase its efficiency to accommodate higher volumes of customer orders. If you love to lead and take responsibility, there is a great opportunity for Operations Team Managers on Week 2 Nights to join our Outbound Chamber.
What you’ll do
Your role as a Team Manager is to lead and empower colleagues by applying your leadership, coaching and development skills. You will focus on delivering the right products to the right places at the right time for our M&S customers while ensuring a safe, supportive, and high-performing work environment for your team. Your site Team Managers on Nights follow a two-week rota pattern; start and finish times vary slightly depending on the area.
- Proactively managing people issues (including wellbeing, absence, talent and performance management) and ensuring consistent application of policy and advice
- Actively promoting colleague engagement to ensure colleagues feel valued and supported
- Managing operational processes to improve productivity
- Supporting Shift Managers in planning, managing and adjusting staffing levels during the shift, aligned with planned and flexed volumes to deliver site KPIs as defined by customer requirements
- Driving a positive culture of health and safety by leading by example and following standard process requirements
- Driving cross-functional working as one team to ensure delivery of site targets and exceed customer expectations
Who you are
- Experience leading teams with clear direction through proactive engagement
- Ability to use data to make commercially led decisions
- Proactive, self-starting mindset that thrives in a fast-paced environment
- Understanding the impact of commercial decisions on the site and other areas of the business, while focusing on external and internal customer requirements for quality, efficiency and accuracy
- Flexible approach to work and willingness to adapt to a changing, agile environment
What’s in it for you?
Working at M&S means being part of something bigger—helping deliver quality, value and service to millions of customers every day. We are inclusive, fast-moving and evolving, with a strong sense of purpose and a focus on doing the right thing.
- 25% night shift premium for all hours worked between 10pm and 6am
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available after probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to performance
- Strong pension and life assurance
- Tailored induction and training to support development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day per year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you would benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. This information will be handled by our team to help you be at your best through this process.
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