Overview
Paisley Housing Association is a community‑focused Registered Social Landlord and Scottish Charity, owning 1,308 homes and providing a Property Factoring Service to over 283 owner‑occupiers across Paisley. We are committed to delivering high‑quality services that reflect our core values of Integrity, Respect, Positivity, and Community.
Position
Temporary Position until 31 March 2028, EVH Grade 5: PA13–PA16.
Salary: £31,792 – £35,332.
Property Factoring Assistant to join the Corporate Services Team.
Responsibilities
- Support the delivery of the Property Factoring Service and ensure owners receive responsive, compliant, and customer‑focused service.
- Provide high‑quality administrative, financial and customer service support to factored owners.
- Manage enquiries, repairs, billing, debt recovery and compliance tasks accurately and professionally.
- Maintain well‑managed estates, positive owner relationships and consistent service standards across all factored properties.
- Collaborate closely with Corporate Services, Housing Management and Asset Management teams.
- Effectively manage own workload while communicating confidently with colleagues.
Qualifications & Experience
- Experience in housing, property management, letting or factoring services.
- Organised, confident communicator capable of managing own workload.
- Strong working knowledge of regulatory responsibilities within property factoring.
Benefits
- Modern office space in the heart of Paisley town centre with excellent transport links.
- EVH Conditions of Service.
- Generous holiday and pension scheme.
Equality & Diversity
Paisley Housing Association is committed to promoting an environment of respect, understanding, embracing diversity and eliminating discrimination by providing equality of opportunity for all.
PHA is an equal opportunities employer and a recognised Scottish Charity, No SC035589.
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