Mobile Technician

Mobile Technician (Fabric Biased)

As a Mobile Technician, you will be responsible for delivering both planned preventative maintenance (PPM) and reactive maintenance across a number of client sites. The role requires a proactive, safety-focused individual capable of carrying out a broad range of building maintenance activities while maintaining high standards of workmanship, compliance, and customer service.

Responsibilities

• Complete PPM works to schedule in the most proactive and efficient way possible.
• Produce quotes, including correct parts and labour times required to ensure profitability, cost control and client satisfaction. Ensure effective diagnosis of breakdowns and timely repair of equipment.
• Record and document all work carried out and raise appropriate documentation.
• Work in accordance with mandatory, health, safety, compliance and environmental requirements.
• Ensure contractual SLA and KPI’s are met.
• Ensure work records are updated as needed via the CAFM system.
• Consistently promote high standards through personal standards.
• Liaise with other departments, suppliers and other service providers.
• Protect the company reputation by ensuring the company is always portrayed in a good light and carrying out any other reasonable duties deemed necessary to ensure the business can fulfil its moral, legal duties and obligations.
• Communicate efficiently with clients, helpdesk and Account management team regarding any matter arising.
• Ensure equipment, tools, parts and company assets are calibrated, maintained and looked after in an appropriate manner.

What We Are Looking For

• Carry out planned and reactive maintenance tasks in a proactive, efficient, and safe manner.
• Undertake a wide range of general building maintenance works including minor fabric repairs, painting and decorating, small carpentry works, and minor plumbing works.
• Log tap temperatures in line with L8 / Legionella compliance requirements.
• Complete emergency lighting flick tests as part of statutory PPM compliance.
• Ensure all works are completed in accordance with company procedures, site standards, and statutory requirements.
• Work in line with health, safety, environmental, and compliance obligations.
• Support delivery of KPIs and SLAs by working to site maintenance plans.
• Record all works accurately using the company CAFM or job management system.
• Identify and report remedial works and raise quotations where required.
• Liaise with clients, helpdesk, suppliers, subcontractors, and internal teams.
• Maintain company tools, equipment, and assets in a safe and serviceable condition.
• Always represent the company professionally at all times.

Skills & Experience

• Strong written, verbal, and numerical skills.
• Competent using Microsoft Office and mobile job management systems.
• Excellent customer service and communication skills.
• Broad understanding of general building maintenance duties.
• Good working knowledge of Health & Safety legislation and safe systems of work.
• Reliable, proactive, and able to work independently or as part of a team.

Essentials

• Full UK Driving Licence.
• City & Guilds / NVQ Level 2 (or equivalent) in a relevant trade or building maintenance discipline.

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