Our world‑leading Time & Frequency department and NTC Programme are seeking an Environments Manager with proven expertise in managing both hardware and platform environments. This is an exceptional opportunity to join the global authority in precision timing at a defining moment for UK digital infrastructure.
About the Role
Backed by a government investment of £180 million in the National Timing Centre (NTC) programme, the NTC is developing a world‑first resilient time distribution capability that will provide industry with a robust complement to satellite systems, which are increasingly vulnerable to solar storms, jamming and spoofing. This capability will underpin essential services, including telecommunications, online banking, emergency response, transport networks and wider digital and data‑driven operations. Your leadership will help ensure these services remain secure, reliable and robust even if global navigation satellite systems fail.
Key Responsibilities
- Design and own the end‑to‑end environment management model – design, implement and own the full lifecycle of IT delivery environments (development, test, staging, production and any other lower‑level environments) and associated hardware and platform environments, ensuring they are provisioned, configured, governed, technically monitored and decommissioned in line with programme schedules, release plans and availability requirements.
- Own environment governance and control – define, implement and enforce environment standards, access policies and usage conventions; own environment documentation, capacity planning, availability forecasting and ensure controlled, auditable management of all environment types.
- Lead environment stability, incident resolution and change – act as the primary escalation point for environment‑related incidents and risks, lead triage and resolution activity across delivery and operational teams, and coordinate environment‑related change through formal change and configuration control processes to minimise disruption and protect delivery integrity.
- Lead asset lifecycle management and assurance – implement end‑to‑end asset management in line with ISO 55000 principles, covering procurement support, tracking, audit, risk management, reporting and compliant disposal of programme assets, providing accurate management information on asset condition, utilisation, cost and risk for both hardware and software.
- Work in partnership with the configuration and change manager to ensure system stability and controlled change.
About You
Essential
- Demonstrable, recent experience owning and managing complex IT delivery environments across the full lifecycle (development, test, staging, production), including availability, stability and access control.
- Experience in change within delivery‑critical or regulated settings.
- Relevant qualifications and/or formal training aligned to environment, configuration or service management (e.g. ITIL).
- Working knowledge of configuration management practices and asset management principles (e.g. ISO 55000).
- Proven experience designing, implementing and owning configuration management frameworks, including CMDBs (or equivalent), configuration baselining and audits.
- Formal configuration control within complex programmes or environments.
- Evidence of managing the full lifecycle of IT and physical assets (including laboratories or specialist environments).
- Strong control of asset tracking, audit, risk (e.g. obsolescence) and compliant disposal.
- Experience operating as a process owner or senior practitioner, working across engineering, delivery and operational teams with the ability to lead incident resolution, manage risk and balance delivery pace with stability, assurance and control.
Desirable
- Experience with Jira Service Management.
- Familiarity with Netbox.
- Familiarity with electrical and IT installation standards (such as BS7671).
- Experience working with novel technologies.
- Awareness or experience with ISO 9001 and 17025.
Security Clearance
To work at NPL you will need to obtain BPSS security clearance. For this role you will need to have an SC clearance with no restrictions, or you must be able to obtain an SC clearance.
Equal Opportunity
NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme.
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