Banqueting Floor Manager £39,747.88 Pall Mall London
The Royal Automobile Club is an exclusive world‑class private members club, with two stunning clubhouses in London and Epsom. Providing a first‑class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
Benefits of working at the Royal Automobile Club
- 40-hour week with paid overtime
- Free meals on duty
- Paid birthday day off
- European RAC cover
- Interest‑free season ticket loan
- Christmas off
- Staff uniform
- Employer‑paid health cash plan
- 24/7 Employee Assistance Programme
Purpose of the role
Responsible for the smooth running of our banqueting events. Directing the team to deliver the requirements specified by the event organiser to deliver an exceptional member and guest experience.
As a Banqueting Floor Manager, you will be based in our stunning Pall Mall clubhouse and deliver a consistent and professional conference or banqueting experience that is memorable and leaves members and their guests feeling highly satisfied. Offering a luxurious environment Pall Mall is home to a variety of high‑profile events including conferences, committee events, private parties and weddings. We average over 40,000 covers a year in banqueting alone.
Responsibilities
- Oversee banqueting events from start to finish
- Brief and direct staff, ensure event runs according to the specific requirements set out by the event organiser
- Liaise with the kitchen team to coordinate exquisite food service
- Champion excellence, delivering a five‑star experience to every member and guest
About you
- Previous experience in a luxury banqueting environment, working to tight deadlines
- Experience managing and motivating front‑of‑house teams
- A natural flair for five‑star hospitality and attention to detail
- Strong desire to deliver exceptional customer experience at all times
- Clear, confident communication and a collaborative mindset
- Team player
HEARTS
Heritage – Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
Excellence – Excellence is not an achievement; it is something we strive for every day.
Accountability – Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
Respect – Showing consideration and understanding to our members and colleagues.
Trust – Acting with fairness, honesty and integrity.
Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.
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