About the Role
Processing Administrator
Location: Hybrid (Birmingham)
Role Type: Fixed term contract (6 months)
What you’ll be doing
The person in this role will be responsible for processing timesheets and adjustments for the Professional and General Staffing brands within the Adecco Group. The individual will maintain a high level of accuracy and achieve KPIs and deadlines. They will engage with internal and external stakeholders to resolve queries and improve processes where necessary.
Your responsibilities will include:
- Attend daily huddles to discuss workload and priorities with peers and management
- Process timesheets manually into AS400 and Connect systems from VMS systems
- Upload timesheet files to AS400 and Connect to process pay to workers and invoices to clients
- Complete perm, temp and contractor adjustments in the relevant systems
- Check exceptions reports thoroughly and give feedback to the front office network on items they need to resolve; have ownership of this and chase relevant stakeholders until all issues are resolved
- Monitor the Power BI Dashboard/Unbilled report to resolve any missing images which are delaying invoices from being submitted for payment
- Resolve queries from a range of internal and external customers using shared mailboxes and our Salesforce mail system
- Resolve queries on disputed invoices to reissue invoices for payment
- Attend calls with internal and external stakeholders to resolve issues
About you
- Experienced with using MS Office applications
- A confident communicator with strong stakeholder engagement skills
- Highly organised with strong attention to detail
- Resilient, proactive and self‑motivated
Equal Opportunity Employer
We believe in talent, not labels. We focus on the diverse and unique skills our people bring. Our culture of belonging and purpose ensures everyone can thrive and feel engaged. We are proud to be an Equal Opportunity Employer, committed to equity, equal opportunity, inclusion, and diversity.
Accommodations
We are committed to providing an inclusive and accessible recruitment process for all candidates. If you require any additional accommodations or support due to a disability or other special circumstances, please let us know by contacting us. We will work with you to ensure your needs are met throughout the hiring process.
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