Volunteer Coordinator – Volunteer

The Volunteer Coordinator will support the growth of the Charity Housing Alliance and The Almshouse Association through communications, engagement, research and administration, helping to strengthen the voice of charitable housing providers and promote greater recognition of the sector.

What difference will you make?

By volunteering with The Almshouse Association and supporting the work of the Charity Housing Alliance, you’ll become part of a growing movement that is helping to shape the future of charitable housing.

In return for your time and commitment, we hope to provide

• A welcoming and supportive environment where your contribution will be valued.
• Opportunities to develop new skills and build on existing experience.
• Exposure to a wide range of issues affecting the housing and charity sectors.
• An office-based role within our Windsor headquarters, working alongside a friendly and experienced team.
• A laptop for use in the role and reimbursement of agreed reasonable expenses.
• The opportunity to work alongside charities, housing organisations and sector leaders who are committed to making a positive difference.
• The satisfaction of knowing that your contribution is helping organisations that provide affordable homes, support and community to thousands of people across the country.

Above all, we hope volunteering with The Almshouse Association and the Charity Housing Alliance will provide an enjoyable and fulfilling experience and the opportunity to contribute to a cause that makes a lasting difference.

What are we looking for?

• Good written and verbal communication skills.
• Confidence communicating with people by telephone, email and online.
• Strong organisational skills and attention to detail.
• The ability to work independently and use your initiative.
• Good IT skills, including Microsoft Office applications.
• An interest in housing, charities, public policy, social impact or membership organisations.
• Curiosity, enthusiasm and a willingness to learn.
• Experience working or volunteering within the charity, housing or public sectors.
• Experience supporting membership organisations, networks or representative bodies.
• Knowledge of charitable housing, almshouses or community housing.
• Experience with websites, social media or CRM systems.
• An understanding of Government policy‑making processes and stakeholder engagement.
• We’re looking for someone who.
• Enjoys building relationships and working with others.
• Is enthusiastic, proactive and self‑motivated.
• Has strong organisational and communication skills.
• Is adaptable and willing to learn.
• Enjoys being part of a collaborative and supportive team.
• Shares our commitment to strengthening the charitable housing sector.

What will you be doing?

Key Responsibilities

Membership Engagement & Development

• Respond to enquiries from prospective members, stakeholders and supporters, providing information about the Charity Housing Alliance and its activities.
• Support initiatives that help grow and strengthen the Alliance’s national network.
• Assist with outreach to potential members, partners and sector stakeholders.
• Help welcome and engage new members and support positive relationships across the network.
• Identify opportunities to encourage participation and engagement.

Communications & Awareness Raising

• Help maintain and develop the Charity Housing Alliance website, ensuring content remains current and engaging.
• Support social media activity and help raise awareness of the Alliance’s work and impact.
• Contribute to newsletters, member updates and promotional materials.
• Monitor sector developments and identify opportunities to promote the Alliance’s activities and achievements.

Research & Policy Support

• Research developments affecting the charitable housing sector, including policy, legislation and funding opportunities.
• Assist in gathering information and case studies to support the Alliance’s advocacy and influencing work.
• Monitor consultations and announcements relevant to charitable housing providers.
• Research potential partnerships and opportunities that may benefit the Alliance and its members.

Administration & Coordination

• Provide administrative support to the day‑to‑day activities of the Charity Housing Alliance.
• Assist with organising meetings, events, webinars and stakeholder engagement activities.
• Maintain records and contact information.
• Support the preparation of reports, presentations and briefing papers where required.

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