Frontline Customer Service Specialist — AI Helpdesk

Company: Lottie
Apply for the Frontline Customer Service Specialist — AI Helpdesk
Location: London
Job Description:

Lottie is seeking a Customer Service Representative in London to enhance the support for its CRM platform, Found. The role involves responding to partners via live chat and email, shaping processes, and ensuring effective resolutions.

As the first dedicated support hire, you will have a significant impact in this tech company, helping care providers manage their enquiries efficiently. This is a hybrid role, requiring two days in the London office.

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Posted: July 6th, 2026