Relief CCTV Operator/Security Officer

Dual Role – 36 Hour Relief Control Room Operator/Security Officer

BBC Broadcasting House, London, W1A 1AA

Hours: 36 Hours a week, Relief Officer – Monday to Sunday – Days and Nights (07:00-19:00, 19:00-07:00)

Hourly Rate: £14.80

What’s in it for you?

• A friendly supportive team
• Training, career development
• Opportunities to progress
• Overtime opportunities
• A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
• Fully funded uniform
• People’s pension
• Annual leave accrual
• Full onsite training
• Cycle to Work Scheme
• Free onsite parking

About the Role

• Dual officer role (Control Room Operator/Security Officer)
• Delivering excellent customer service
• Good level of concentration and coordinating
• Good communication skills and effective report writing capabilities
• Physical protection of the premises from any external or internal threats and preservation of life
• Prevention of loss of assets, critical technology, sensitive information or reputational damage
• Thorough knowledge of the client to minimise impact to business areas, elaborate where appropriate and understanding of critical systems
• Oversee perimeter access through reception for staff, tenants, contractors, and visitors.
• Undertaking patrolling, searching and emergency response procedures.
• Monitor access and egress of personnel and guests and respond to breaches
• Maintain clear and legible records and logbook, adhere to health & safety at all times.
• Any other duties deemed necessary
• Incident management.

About You

• Ability to demonstrate that you can problem solve under pressure
• Ability to multi-task and prioritise daily workload
• Passionate about delivery excellent service
• Willing to embrace a new and exciting challenge.
• Valid SIA DS Licence & CCTV Licence
• Front of house experience
• Control Room experience
• Excellent communication and customer service skills
• Adhere to health & safety at all times
• Any other duties deemed necessary

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