Job Title: Repairs Scheduler
Job Type: Permanent Full time 9am-5pm Monday to Friday with 30 minute break – Office based
Location: King’s Lynn
Rate of pay: Up to £28,000 per annum DOE
We are currently recruiting on behalf of our client, a well-established contractor specialising in social housing repairs and maintenance, who are looking to appoint an experienced Repairs Scheduler/Planner to join their growing team.
This is a busy and fast-paced role, ideal for someone who thrives in a high-volume environment and has previous experience within social housing, maintenance or repairs coordination.
The successful candidate will be responsible for managing a busy repairs desk, handling both inbound and outbound calls with tenants, operatives, subcontractors and clients to ensure repairs are scheduled and completed efficiently within agreed timescales.
Key Responsibilities
- Handling a high volume of inbound calls from tenants reporting repairs and maintenance issues
- Making outbound calls to residents, operatives and subcontractors regarding appointments and job updates
- Scheduling and coordinating responsive repairs work
- Prioritising urgent and emergency repairs appropriately
- Updating internal systems with accurate job notes and progress updatesMonitoring outstanding jobs and chasing updates where required
- Delivering excellent customer service at all times within a busy social housing environment
Candidate Requirements
- Proven experience in a repairs planning & scheduling role
- Strong understanding of reactive maintenance environments
- Ability to work effectively in a fast-paced, high-pressure setting
- Excellent organisational and multitasking skills
- Strong communication and problem-solving abilities
- Experience working to KPIs and deadlines
Please contact our maintenance recruitment specialists Maryrisa or Holli – (phone number removed)
ARC GROUP
A focus on recruitment, a passion for people
#J-18808-Ljbffr…