Operations Apprentice

Role Overview

In this role, you’ll play a key part in supporting projects, liaising with clients, and ensuring the smooth day-to-day running of operations. This is a fantastic opportunity to build practical skills and develop your career in a dynamic business environment.

Working Hours and Duration

Monday – Friday, 8:30 am – 5:00 pm (30‑minute lunch break). 40 hours per week.

Duration: 1 year 6 months.

Responsibilities

• Allocate resources and plant effectively, including submitting routes to the relevant authorities for abnormal load notifications.
• Liaise with suppliers to source plant and equipment, ensuring the most cost‑effective and safe solutions for all works.
• Work collaboratively within the team to achieve quick turnaround times and support colleagues when required.
• Assign employees and plant to projects based on location, skillset, experience, and availability.
• Submit abnormal load notifications for required vehicles to the relevant authorities.
• Maintain and update resourcing and transport trackers, ensuring accuracy at least five days in advance.
• Rehire equipment and plant while securing best value for money.
• Follow client processes to ensure successful project delivery, including verifying supplier training compliance.
• Support site operations by addressing resource‑related issues and ensuring all are recorded.
• Carry out daily checks to confirm site allocations and identify any missing job items.
• Communicate with field operatives to confirm schedules and ensure understanding of site requirements.
• Obtain and confirm plant costs for quotation purposes, ensuring agreed rates are honoured.
• Liaise with the surveys team to ensure appropriate plant allocation where changes are required.
• Monitor and manage field employee workload, utilisation, and overtime.
• Provide support to project teams on resource challenges and process improvements.
• Assist in developing and documenting efficient processes.

Training

• Skilled in the use of multiple IT packages and systems relevant to the organisation (e.g., MS Office). Able to write letters or emails, create proposals, perform financial processes, record and analyse data.
• Produces accurate records and documents including emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and presents solutions to management.
• Exercises proactivity and good judgement, making effective decisions based on sound reasoning and dealing with challenges in a mature way.
• Builds and maintains positive relationships within their own team and across the organisation, demonstrating the ability to influence and challenge appropriately.
• Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms.
• Completes tasks to a high standard, reviewing processes autonomously and suggesting improvements.
• Manages priorities and time to meet deadlines, positively managing expectations of colleagues at all levels.
• Uses project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects and undertakes and leads projects when required.

Qualifications and Requirements

• GCSE (Grade 4) in any subject.
• Office‑based role; must be able to commute to Lowton Head Office (WA3 2AP).

Skills

• Customer care skills
• Analytical skills
• Logical thinking
• Initiative
• Non‑judgemental attitude

Other Information

Reference code: VAC2000037428.

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