Our client is the UK’s largest and most progressive operator of leisure facilities and spas in the UK. With their spa operation continuing to grow, they are now looking to recruit a leading spa manager to work within their spa based in the heart of Hampshire.
We require an individual who has excellent leadership skills, passion and enthusiasm for providing a luxurious level of service and a flair for success.
This is a highly visible management role within the business and you will be expected to lead and direct both the therapist and host teams. With this in mind you will possess distinct leadership qualities in order to provide a credible and consistent role model. You will be passionate about delivering excellence in service standards to develop and coach a team skilled in anticipating guest needs and exceeding expectations.
Key Responsibilities
- Lead and direct therapist and host teams
- Provide advice and guidance to guests on spa facilities and services
- Market and promote membership and treatments
- Handle bookings for treatments
- Recruit, staff schedule, train staff and manage product knowledge
- Oversee payroll and budgeting
Ideal Candidate
- Experience in the latest high‑end skin‑care treatments from a beauty background
- Passionate and determined to drive new business, exceed sales and revenue targets while maintaining high‑end luxury service focus and maximizing profitability
If you believe you have what it takes to provide this elevated level of service and lead our client’s spa team within their luxurious facilities, we would love to hear from you.
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