Position
Care Coordinator (Domiciliary Care) – Part‑time 22.5 hours per week
Shifts Available
Monday to Friday, 22.5 hours per week, with availability to be on call or work weekends where necessary
About ICare Group
At ICare Group, we are a community‑focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services deliver essential support to individuals in the comfort of their own homes. As a Care Coordinator, you will play a vital role in coordinating home care services, ensuring operational efficiency, and maintaining high standards of care.
Why Work with ICare Group?
- £125 Welcome Bonus (terms and conditions apply)
- Refer a Friend Scheme – Earn £125 for both you and your referral (terms and conditions apply)
- Quarterly and Annual Carer Awards
- Blue Light Card – discounts at hundreds of retailers; cost reimbursed
- Employee Assistance Programme – free, practical, impartial support for you and your family
- Mileage Allowance to cover travel costs during visits
- Toll/Bridge/Tunnel costs covered (terms and conditions apply)
- Uniform and infection control equipment provided
- Dedicated People and Wellbeing Team
- Comprehensive training – Fast‑track training, paid induction, 3 days of on‑job shadowing; ongoing development and career advancement opportunities
- Growth opportunities across the organisation
- Supportive environment recognising skills and dedication
- Champion sustainability – committed to reducing environmental footprint; 88.8% emissions cut since 2019, Net Zero by 2030
- Weekly or fortnightly pay and pension contribution to stakeholder pension plan
What You Will Do
- Coordinate home care services to ensure efficient delivery and high standards of care
- Support care management: maintain records, produce reports, investigate complaints from service users and employees
- Produce staffing rotas: create and manage weekly scheduling to ensure adequate coverage
- Maintain operational awareness, ensure compliance with health and safety regulations, emergency procedures and company policies
- Handle emergency duties: out‑of‑office duties, emergency hands‑on care, on‑call duties, attend social events, provide emergency telephone assistance to care staff
- Liaise with stakeholders: communicate and coordinate with other departments, employees, commissioners, customers, and the public
- Perform other duties as requested to support the branch’s success
What We are Looking For
- Qualifications: NVQ/QCF Level 3 (or working towards) in Health and Social Care or related field
- Experience: Previous experience in a similar role within the domiciliary care sector
- Leadership skills: Proven ability to lead, delegate and mentor staff
- Experience in care: Genuine passion for helping others – essential
- Organisational skills: High level of organisation and reliability; manage rotas and multiple responsibilities
- Flexibility: Willingness to work a flexible schedule, including weekends, and adapt to varying needs
- Diligence: Manage care tasks and wellbeing checks with care and professionalism
- Background checks: Willingness to undergo necessary background checks
- Availability: Ability to work in the office and deliver home care when required
- Weekend availability: Ability to work on weekends as required
- Valid driver’s licence: Clean, valid licence and reliable vehicle
- Work‑related car insurance: Hold or willing to obtain work‑related car insurance
Equal Opportunities
ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us.
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