Casual Food & Beverage Assistant

Casual Food & Beverage Assistant

Pay: up to £12.71 per hour

We are looking for dynamic individuals to work as one of our Casual Food & Beverage Assistants that puts great customer service at the heart of everything that they do. Our guests stay 7 days a week, so we need someone who is available to work a variety of shifts to suit the needs of the business.

Main duties

• Form part of our busy restaurant & bar team, greeting all guests and supporting the supervision of all stock levels.
• Take orders as required and support Meetings & Events as needed.
• Communicate confidently about all food and beverage offerings available to customers, anticipating guest needs as far as possible.
• Accurately deal with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
• Provide a warm and welcoming service at all touch points with guests, ensuring that any queries or requirements are dealt with accordingly.

Ideal candidate

• Previous experience in a food and beverage service position.
• Attentive, professional customer service skills delivered with a smile.
• The ability to work well under pressure and as part of a big team.
• Knowledge of processing payments; experience with Micros would be advantageous.

Benefits

• Life Assurance
• Cash Health Plan cover option available
• Career development pathways and regular salary reviews
• Employee Discounted Accommodation and F&B discounts worldwide
• Apprenticeship/Placement/Training opportunities
• Meals Provided on Duty
• Cycle to work scheme
• Social Events, Wellbeing and Team Activities
• Uniform (Laundry / Dry Cleaning for Uniform)
• Length of Service related holiday scheme
• Recommend a Friend Scheme

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Work Location: In person

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