Repairs Maintenance Planner

Repairs Maintenance Planner

Location: Kingston Upon Thames

Rate: Up to £19ph

Contract: Temporary – 3 Months

Key Responsibilities

• Scheduling appointments and managing resident diaries.
• Planning and coordinating operatives’ and contractors’ workloads.
• Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates.
• Raising and updating jobs on internal systems.
• Monitoring outstanding works and ensuring jobs are completed within agreed timescales.
• Handling incoming calls and emails from residents, clients and contractors.
• Supporting supervisors and contract managers with administrative duties.
• Maintaining accurate records and ensuring compliance with company procedures.
• Assisting the wider administration team with day-to-day office duties.
• Delivering excellent customer service and resolving scheduling queries.

Skills & Experience

• Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role.
• Experience within social housing, property services or construction is highly desirable.
• Excellent organisational and time management skills.
• Strong communication skills with the ability to liaise with a range of stakeholders.
• Ability to prioritise workload and work effectively in a busy environment.
• Good IT skills including Microsoft Office and scheduling systems.
• Strong attention to detail and a proactive approach to problem-solving.
• Customer-focused with a professional telephone manner.

Equal opportunities employer.

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