Despatch Warehouse Manager

Overview

Responsible for the safe, effective, and efficient warehousing operations within the business, ensuring 24/7 coverage, legal compliance, audit readiness, and timely dispatch of customer orders. Lead and develop a warehouse strategy aligned with short, medium, and long‑term goals while driving operational performance and fostering strong internal and external relationships.

Responsibilities

• Full responsibility for day‑to‑day management of the warehouse teams.
• Full Warehouse H&S responsibility.
• Full Warehouse KPI responsibility.
• Full responsibility for issue resolution, implementing solutions, driving continuous improvement, enhancing warehouse processes, and effectively communicating changes to teams and the wider business.
• Key communicator to both internal and external stakeholders.
• Responsible for escalation on day‑to‑day issues with third‑party hauliers.
• Ensure inventory is taken to verify correct stock balances, damages, and expiries.
• Identify, develop, and mentor talent across the business to create a pipeline of successors.

Qualifications

• 5+ years of experience in a similar role (Essential).
• Previous experience managing a warehouse team with more than 20 indirect employees (Essential).
• Logistics, distribution, and supply chain background (Essential).
• Experience working with third‑party hauliers (Essential).
• Strong IT systems knowledge, including Excel (Essential).
• IOSH or equivalent, experience managing budgets up to 200K+ per year (Advantageous).
• Previous work in a food manufacturing environment (Advantageous).
• Knowledge and experience with Sage 200, Warehouse Management systems, or similar (Advantageous).
• Familiarity with project management, continuous improvement, and lean techniques (Advantageous).

All applicants must have the right to work in the UK at the point of interview and for the duration of the employment contract.

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