Job Description
At Sky Retail we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within The Mall, Blackburn.
- Salary: £14,088.50 basic salary with a competitive commission scheme on top
- Retail customer hub: The Mall, Blackburn (Sky store locator)
- Hours: 20 hours per week (working 3 days out of 7, including weekends and varied daily hours). We’re always there for our customers, if the shopping centre is open, so are we.
- Benefits: There’s a reason people can’t stop talking about . Enjoy exclusive discounts on Sky’s products and services, alongside a pension plan designed to secure your future. Prioritizing your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks!
What You’ll Do
- Our unique customer hubs have no barriers and no doors. You’ll attract and distract people walking by to engage in brilliant conversations, letting your personality shine.
- Look for new and creative ways to engage with our customers and deliver the best service in the country.
- Deliver world‑class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
- Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.
What You’ll Bring
- A proactive and self‑driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
- You actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
- A real passion for selling and creating opportunities through solutions.
- Show a keen interest in understanding every aspect of our business, with a strong focus on Sky’s products and services, as well as staying informed about the wider market.
Inclusion
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. And we’ll do everything we can to support you during your application.
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