Correspondence Drafter
- Salary: National: £29,280 – £33,450. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher.
- Contract Type: Permanent
- Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated.
- Location: This post can be based in London (1 Horse Guards Road), Norwich (Rosebery Court) or Darlington (Feethams House)
As a Correspondence Drafter you will directly be involved in the identifying of specific policies with regards to correspondence and assist in the drafting of accurate replies on behalf of ministers. You will be required to engage with a wide variety of colleagues and management regarding Treasury policies as well as communicate with other Government departments and ministerial private offices
About the Team
Correspondence and Enquiries Unit
The Correspondence and Enquiries Unit (CEU) is responsible for handling external correspondence from a wide range of stakeholders including MPs, members of the public, large organisations, or campaign groups. The team provides support and specialist guidance to teams in Treasury, to ensure the department’s reputation for timeliness and providing an excellent service is maintained.
About the Job
Every day, HM Treasury receives a variety of correspondence enquiries, spanning a range of policy issues, which makes it an exciting and interesting place to work, particularly around events such as the Budget!
As a Correspondence Drafter you will directly be involved in the identifying of specific policies with regards to correspondence and assist in the drafting of accurate replies on behalf of ministers. You will be required to engage with a wide variety of colleagues and management regarding Treasury policies as well as communicate with other Government departments and ministerial private offices.
Accountabilities:
- Draft high quality, accurate replies to various types of correspondence, working closely with policy teams and Other Government departments to ensure the issues raised are addressed accurately and sensitively.
- Ensure that the departments timescales are adhered to during the handling, drafting, and responding of all correspondence and information requests.
- Work as a team to accurately assess all incoming correspondence so that it is allocated to the correct team for a response.
- Engage confidently with senior managers, policy teams, Special Advisors and Private Offices to maintain CEU’s wider departmental relationships.
- Develop your own skills to provide flexible cover across CEU as the need arises and be prepared to contribute to high priority tasks when requested by a manager.
- Embrace change and technology, be able to adapt quickly to innovation and automation of processes.
CEU is a diverse and inclusive team, and we are keen to encourage applications from candidates with a range of backgrounds, skills, and experiences. It’s not essential to have prior experience of working in a correspondence team, but we will be asking candidates to demonstrate an ability to quickly learn new processes, work at pace and balance a number of deadlines under pressure, as well as being proactive with their own development.
As a Treasury employee, you will have access to training to grow your skillset for future roles in an encouraging and supportive environment. In CEU, you will be supported and encouraged to attend training, seek extra responsibilities, and work towards development objectives based on areas of work that interest you.
About You
We’re looking for people who have the ability to manage case work and draft high-quality written communications methodically, accurately and sensitively in a fast-paced environment. We want you to be able to collaborate with others and develop and maintain excellent working relationships. We also want you to have the ability to improve a service with the needs of customers and stakeholders.
Some of the Benefits our people love!
- 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King’s birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month
- Flexible working patterns (part-time, job-share, condensed hours)
- Generous parental and adoption leave packages
- Access to a generous Defined Benefit pension scheme with employer contributions of 27%
- Access to a cycle-to-work salary sacrifice scheme and season ticket advances
- A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity
For more information about the role and how to apply, please follow the apply link.
…