Workplace coordinator

Job Description The successful candidate will play a key role in ensuring a smooth, professional, and welcoming environment, including oversight of meeting rooms, hospitality services, and cleaning operations. Regular interaction with client employees and visitors means customer service is central to success in this position. Key Responsibilities Manage the day-to-day operations of the client-dedicated floor Ensure meeting rooms are well-maintained, fully equipped, and AV systems are regularly checked Oversee hospitality services, ensuring refreshments are consistently stocked and available Order and manage stock levels for hospitality and cleaning supplies Supervise two cleaning operatives to ensure high standards are maintained Ensure COSHH compliance and that all risk assessments are completed and up to date Identify and report maintenance or repair issues promptly Support administrative tasks including payroll input, holiday management, and employee appraisals (training provided where required) Professional and Personal Competencies/Qualifications Highly organised, with the ability to manage fluctuating workloads effectively Comfortable working independently in a lone-working environment Self-motivated, proactive, and confident in handling unexpected situations Personable and approachable, with a positive and engaging manner Adaptable and able to take ownership of the site, identifying and resolving issues proactively Strong focus on delivering excellent customer service and meeting client needs consistently The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,  #aplacetobeyou,  #facilitiesmanagement  ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work….