Head of Strategic Projects, Operations and AI, Internal Communications
GSK is in an exciting next phase of performance with three clear priorities – deliver growth, accelerate R&D and simplify how we work. Internal Communications plays a key role in engaging our people to achieve the opportunity we have ahead of us – building confidence in our future, inspiring employees in the value GSK delivers to patients and shareholders and bringing clarity so we can focus on what matters.
As Head of Strategic Projects, Operations and AI, Internal Communications, you will be accountable for developing and delivering communications plans and content to embed our GSK enterprise priorities, support strategic projects and initiatives for the enterprise and execute our Culture and Engagement plans. You will additionally be responsible for leading AI transformation in CGA – developing a strategic plan with clearly defined focus areas and driving the upskilling behaviour change and mindset needed.
You will lead a small team of two communications and AI professionals and will partner closely with business leaders, and specifically with Tech leaders. You should be able to work at pace and have strong leadership skills, business understanding, knowledge of and experience with using AI, data and tech in communications, as well as an ability to influence and lead others.
Key Responsibilities
- Lead the Strategic Projects, Operations and AI, Internal Communications team (team of 3) and report to the VP, Internal Communication and Global Functions.
- Build a strong collaborative culture, support development and provide focus, clarity and direction.
- Own the AI transformation plan for the CGA function, partner with CGA colleagues to define focus areas, determine use cases, and execute a targeted capability building and engagement plan.
- Partner collaboratively with business leaders, including Tech functional leaders, to ensure the right strategies, tools and support and act as an AI champion for the CGA function.
- Develop and deliver impactful communications plans to embed enterprise priorities, using storytelling and compelling proof points.
- Lead communications planning and support for strategic projects across the enterprise as required.
Attributes
- Strong influencing and coaching skills with senior leaders and colleagues, ability to impact at scale.
- Highly collaborative and able to lead cross‑functional teams for impact.
- Excellent creative written and oral communication, storytelling and presentation skills; strong cultural sensitivity and ability to adapt messages for different geographies and audiences.
- Proactive and resilient with the ability to operate in high‑pressure environments.
Required Experience
- Knowledge and experience applying AI solutions to solve communications or business challenges.
- Track record in leading and driving change within a functional team.
- Significant internal communications experience supporting a complex, international organization and senior leaders.
- Experience leading and developing high‑performing teams across different locations.
- Proven track record in translating corporate strategy to frontline audiences.
Location: Central London HQ. Hybrid working model: work onsite regularly, typically 2–3 days per week.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information, military service or any other basis prohibited under federal, state or local law.
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