Accommodation Manager

We need a strong and experienced leader for our accommodation cleaning team. Someone who will ensure that our accommodation sparkles and our cleaners are motivated. What you’ll be doing: We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from the day‑to‑day and our job is to surprise and delight them at every turn. As a key member of our park management team, you will have overall responsibility for putting the ‘wow’ factor into our accommodation. This crucial role includes:

Responsibilities

• Managing and motivating your supervisors and their teams
• Encouraging your supervisors to take ownership of complaints and queries and supporting them when they need to
• Working seamlessly with other managers to ensure guests have a great holiday
• Managing budgets, workload planning and recruitment; keeping staff turnover low and costs under control
• Leading by example; getting stuck in when you need to but delegating to give your team opportunities to shine

Qualifications

• Senior management experience in a practical, time‑pressured environment
• A leadership style that is open and approachable but commands respect
• Ability to plan and organise the workload, training and management of a large team
• Solid experience in the hospitality sector
• Values that align with our can‑do, fun‑loving, people‑centered ethos and the Attentive Amazing Lovers mantra
• Willingness to engage in specific park training and ongoing development

We provide specific park training and expect you to contribute to a positive team culture.

Benefits

• Up to 50% discount on Away Resorts holidays
• 20% on‑park discount
• Team incentives
• Holiday Hero Menu – discounted on‑park meals
• Life insurance
• Enhanced maternity/paternity pay after two years of service
• Holiday Buy Scheme – flexibility to suit your lifestyle
• Help @ Hand Scheme – wellbeing support when you need it
• Career development opportunities

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