Reception Security Officer

StrongGuard Security UK is seeking a professional and customer‑focused Reception Security Officer to join our team in Bury.

The successful candidate will be responsible for providing a first‑class reception service whilst helping to maintain the safety, security and wellbeing of the building, contractors and on‑site staff. This is a permanent part‑time position requiring flexibility to cover contracted hours, overtime, weekends and bank holidays when required.

Contracted hours are Monday to Friday, 07:30–09:00 and 17:00–18:30.

Key responsibilities include:

• Create and maintain a positive first impression for staff, visitors and contractors.
• Ensure the building is unlocked and secured at the agreed times.
• Provide a professional front‑of‑house and reception service.
• Maintain accurate records, reports and handover documentation.
• Assist with weekly fire alarm and lift alarm testing.
• Conduct regular health and safety inspections internally and externally.
• Deal professionally with staff, visitors and contractors.
• Ensure compliance with site‑specific procedures, company policies and client requirements.
• Undertake training and professional development as required.
• Ensure all information is recorded, stored and communicated securely and accurately.
• Gather and collate information for monitoring and reporting purposes.

Experience

• Experience delivering customer‑facing services.
• Experience working independently and making decisions in a lone‑working environment.
• Security experience is preferred but not essential.
• Experience maintaining accurate records and completing incident reports.

Qualifications

• A valid SIA Security Officer or Door Supervisor Licence.
• A valid First Aid certificate with a minimum of six months remaining until expiry.
• Full UK Driving Licence.
• Access to a reliable vehicle is desirable due to shift patterns and operational requirements.

Skills

• Flexible and reliable with excellent attendance and punctuality.
• Strong verbal and written communication skills.
• Professional appearance and customer‑focused approach.
• Ability to work independently and as part of a team.
• Confident in dealing with challenging situations and conflict management.
• Excellent attention to detail and organisational skills.
• Ability to maintain professionalism and follow policies and procedures at all times.
• Basic computer skills and confidence using digital systems.
• Ability to prioritise workloads and adapt to changing operational requirements.
• Self‑motivated with a positive and solution‑focused approach.

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