Concerns & Complaints Investigations Manager

Aneurin Bevan University Health Board is seeking a dynamic Concerns Manager to join the Corporate ‘Listening to People’ Team in Caerleon, United Kingdom. This pivotal role involves managing a team responsible for overseeing NHS complaint processes and providing training to staff on effective complaint management.

The ideal candidate will have significant senior management experience, ideally within the NHS, excellent communication skills, and a strong background in data analysis. The position offers a supportive work environment with numerous opportunities for professional development.

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