People Operations Coordinator

Who we are

Welcome to Lomond, the UK’s leading network of lettings and estate agencies. We are a prominent player in the real estate industry with a network that includes 15 leading lettings and estate agencies. Our strategic acquisitions have helped us enhance our portfolio of brands and properties under management.

Position Overview

People Operations Coordinator – full‑time, permanent role located in our Liverpool Street office. Standard workweek of 37.5 hours, Monday to Friday, 9:00 am to 5:30 pm. Salary: £33,000.

Responsibilities

• Provide first line generalist HR advice and support on terms and conditions of employment and HR policies and procedures, resolving matters advising clients.
• Coordinate HR processes including onboarding, off‑boarding, absence management and performance appraisals.
• Support the wider HR team with complex processes such as restructures, TUPE, DSARs, collective consultations and more.
• Maintain and update HR systems, ensuring data accuracy and compliance with GDPR and other regulations.

Qualifications & Skills

• CIPD Level 3 or 5 (or working towards) is desirable.
• Knowledge of UK employment law and HR best practices.
• Experience coordinating and managing employee relations cases.
• Excellent communication and interpersonal skills, building strong relationships with stakeholders across the Group.
• Ability to work independently and handle sensitive situations with confidentiality and professionalism.
• Strong organisational skills and attention to detail.
• Proficiency in HR systems and Microsoft Office.

Benefits

• Smart spending app with discounts at over 900 retailers; wellbeing centre providing resources to support healthy habits.
• Employee Assistance Programme offering free counselling sessions.
• Smart Tech Scheme: get the latest gadgets and appliances.
• Cycle2Work Scheme reducing carbon footprint.
• Enhanced Family Friendly Leave for maternity, paternity, adoption and IVF.
• Competitive base pay, plus commission and performance bonuses (where applicable).
• Pension provision.
• Professional development funding for professional qualifications.
• Company socials and social events.

Our Commitment

We value diversity and inclusion and welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

How to Apply

Apply today!

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