Company Description:
Roadchef is a leading motorway service area operator, welcoming over 50 million visitors each year across 31 locations and partnering with some of the UK’s most recognized brands such as McDonald’s, Costa Coffee, Pret, WHSmith, LEON, Chozen Noodle, Coco di Mama and Co-Op.
The company employs over 3,500 team members and has been awarded Investors in People (IIP) Platinum and three-star Best Companies accreditation, reflecting its strong people-focused culture, recognition schemes and retention record.
Roadchef also operates Days Inn by Wyndham and Super 8 by Wyndham hotels, offering convenient, comfortable and affordable stays for travelers.
Roadchef is investing in advanced EV charging infrastructure to support sustainable travel and future mobility needs. The business is committed to making journeys safer, happier and greener for all road users, 24/7, 365 days a year.
Role Description The Property Project Manager will oversee and deliver property and facilities projects across Roadchef’s estate, with a primary base at Norton Canes and flexibility for some work from home in a hybrid arrangement. This role involves managing end-to-end project lifecycles, including scoping requirements, coordinating internal stakeholders and external suppliers, monitoring timelines, and ensuring projects are completed on budget and to agreed quality standards. Day-to-day responsibilities include planning and tracking property and FM works, supporting site refurbishment and maintenance initiatives, overseeing procurement activities, and ensuring compliance with safety, legal and company standards. The role will collaborate closely with operations, finance, and external contractors to minimise disruption at our service areas and to enhance the customer experience through well-managed property improvements. The Property Project Manager will regularly report on project progress, risks and outcomes, and contribute to continuous improvement of property and FM processes.
Qualifications
- Candidates should possess strong Facility Management (FM) and Property Management skills, with experience overseeing multi-site or complex property projects.
- Candidates should possess solid Budgeting skills, including cost forecasting, financial tracking and managing projects within agreed budgets.
- Candidates should possess Procurement skills, including supplier selection, contract negotiation and managing third-party service providers.
- Candidates should possess clear and effective Communication skills, with the ability to engage stakeholders at all levels and produce concise project documentation and reports.
- Relevant experience in hospitality, retail, or roadside services, particularly within a multi-location environment, is beneficial.
- Strong organisational and time-management abilities, with proven capability to manage multiple projects and priorities concurrently.
- Knowledge of health, safety and compliance requirements related to property and facilities projects is advantageous.
- Professional qualifications in project management (e.g., PRINCE2, PMP) or facilities/property
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