Digital CS Manager – Lifecycle Automation

Company: Once For All
Apply for the Digital CS Manager – Lifecycle Automation
Location: Basingstoke
Job Description:

Once For All in Basingstoke is looking for a Digital Customer Success Manager to deliver automated engagement strategies that drive customer retention and product adoption. You will monitor customer health metrics for insights and ensure timely customer interactions.

The ideal candidate will have at least 2 years’ experience in Customer Success and proficiency with platforms like ChurnZero. This role is integral in improving customer journeys to maximize their experience with our services.

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Posted: July 8th, 2026