Deputy Manager

Job Summary

Operations Manager to join our team at Morrisons. In this role you will help our stores run smoothly and ensure a great experience for customers and colleagues.

Key Responsibilities

• Be accountable for the end‑to‑end process of all store operations, ensuring adequate resources deliver routines to the highest standard.
• Identify, develop and mentor talent across the store and region to build a pipeline of successors.
• Continuously build the capability of the Management team through stretching accountability and creating development plans.
• Partner with the People Manager to embed a culture comfortable with change and support Managers in the same.
• Expert in safe and legal compliance, ensuring all departments meet food safety laws.
• Support Managers with forward‑thinking action plans to increase performance.
• Contribute to the annual Store plan with a commercial mindset to identify opportunities that maximise performance.
• Use autonomy within the framework to develop local ideas that exceed sales targets and drive performance while motivating colleagues.
• Build relationships with key stakeholders to involve the right people in continuous improvement initiatives.
• Lead by example to deliver exceptional store standards and performance, focusing on what matters most for customers.
• Oversee all store processes that affect product availability, building Management team capability to feed improvement back to business areas.
• Engage directly with customers to understand their feedback and translate it into improvement plans in collaboration with central teams.

Benefits

Competitive salary and a superb benefits package, including a generous bonus, an attractive pension scheme, private healthcare and a colleague discount.

Family‑friendly policies such as 26 weeks maternity and adoption leave, neonatal and fertility leave.

About You

Our Operations Managers must have previous retail experience, and experience managing a large customer‑facing operation (over £150k turnover per week) is essential.

• Strong leadership skills with the capacity to listen and respond.
• The ability to influence, listen and understand external perspectives to inspire and think broadly about new ways of doing things.
• Strong coaching skills; able to give feedback to ensure consistent ways of working.
• A passion for driving talent and creating a successful team culture.
• Ability to resolve challenges and build trust across the full store team.
• Set clear objectives that link directly to each department, aligned with Morrisons priorities.
• Create a culture that fosters and values collaboration.

We are an equal opportunities employer and welcome applications from all sections of the community.

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