Air Source Heat Pump S&R Engineer

Air Source Heat Pump Service & Repair Engineer – Somerset

Full‑Time | Permanent

About PH Jones

PH Jones supports social housing across the UK, installing, upgrading, and repairing heating and electrical systems. We are on a mission to make the UK’s social housing sector greener and more energy efficient.

Key Responsibilities

• Service, diagnose, and repair Air Source Heat Pumps and associated heating controls.
• Work in line with health & safety legislation, statutory regulations, manufacturer guidance, and company processes.
• Deliver a high‑quality, professional experience in occupied residential properties.
• Effectively manage your own workload, appointments, and productivity.
• Complete job records, reports, and parts requests accurately using company systems.
• Act as a professional ambassador for PHJones at all times.
• Proactively identify system improvements, additional works or safety issues.
• Participate in the out‑of‑hours call‑out rota when required.

What We Offer

• Competitive salary: up to £45,000 subject to experience and qualifications.
• Full‑time, permanent contract with annual pay review and profit‑share scheme.
• Fully costed company van and fuel card.
• Exceptional benefits: employee energy allowance and exclusive discounts on HIVE products.
• Company pension scheme.
• 25 days annual leave + bank holidays.
• Full sick pay after successful probation.

About You

You’re a skilled, customer‑focused engineer who can work independently and confidently in residential environments.

Essential Experience & Skills

• Proven experience servicing and repairing Air Source Heat Pump systems.
• Strong understanding of low‑temperature heating systems and controls.
• Electrical fault‑finding skills relevant to heating systems.
• Experience working in occupied domestic properties.
• Ability to manage workload independently and meet productivity targets.
• Knowledge of domestic renewable heating regulations.
• Strong customer service mindset in a field‑based role.
• Awareness of health, safety and compliance requirements.
• MCS awareness.
• Experience with control systems including weather compensation, zoning and hybrid systems.

Qualifications & Certifications

• Level 3 Heat Pump qualification (or equivalent).
• Unvented Hot Water qualification (G3).
• F‑Gas certification – desirable.
• 18th Edition Wiring Regulations (BS7671) – desirable.
• ACS qualifications (CCN1, CENWAT, HTR1, CKR1) – desirable.
• Minimum 2 years’ post‑qualification experience.
• Full UK driving licence (no more than 6 points).
• Right to work in the UK.

Is this role for you?

If you’re passionate about renewable technology, enjoy solving technical challenges, and take pride in delivering excellent customer service, we’d love to hear from you.

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