Company: Vallum Associates
Location: Windsor
Job Description:
Vallum Associates in Windsor is looking for an experienced Technical Business Analyst to drive customer service transformation. This role focuses on bridging business and technical teams to modernize service capabilities through AI and digital technologies.
The ideal candidate should have over 6 years of experience in customer service environments and a strong technical background. Proficient in Salesforce CRM and contact center platforms, the role demands excellent analytical and communication skills.
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Posted: July 8th, 2026